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Our Pain Free Philosophy

At the heart of pain free procurement lies our philosophy to give the customer what they ask for.

This means we listen to them every hour of every day and constantly evolve to meet their needs?for instance, our customers told us that online is great but not for everything.

That is why we created First Account, a unique combination of the very best elements of our offline and online offerings for your computer consumable supplies.

  • As a First Account customer you are assigned a dedicated account manager with whom you can pre-negotiate prices for every item, including regular or one off purchases.
  • The First Account is designed to suit your individual buying practices, not our selling processes:
    • For instance, if your company has multiple sites you can create secure profiles for each buyer that contains their bespoke purchase needs.
    • Branch purchase requisitions can be routed via the head office for PO authorisation. Hourly. Daily. Weekly. The choice is left to you.
    • Alternatively, you might have centralised buying but require different delivery addresses. The First Account accommodates any variety of buying approach.
  • If you need to negotiate a price on a particular product, you can make a quick phone call to your account manager, which results in an instantaneous change to the pricing.
  • As a Corporate Administrator with full access rights, flexibility is at your fingertips. You can:
    • Allocate and search against your own internal stock codes or product names.
    • Monitor departmental or individual buyer spending for the previous 12 months.
    • Benefit from our Loyalty Scheme with either cash back vouchers or account credit.
  • You can call your dedicated account manager who will act as your single point of contact for every question and query you have.
Flexibility sometimes comes at a price. Not with First Account. Subscription is free. There are no contracts to agree. Set up is easy. Your account manager will assist you. The result: Pain Free Procurement.

To find out more view our online demo. To sign up today, complete an online application. Alternatively call us on 0113 242 7220. The choice is yours.

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